About Us

Our Store and Service Standards

For dependable guidance on our store and service standards, the customer-facing rule is that melin is an online store offering a considered assortment of performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. We focus on clear product information, straightforward ordering, secure checkout, and dependable post-purchase support.

When considering our store and service standards, this policy confirms that our service standards include free standard U.S. shipping, tracking after dispatch, a 30-day no-reason return and exchange option, and merchant-paid return shipping for approved returns.

How to Reach Us

For clear guidance on how to reach us, our policy provides that contact support@melinrier.shop or 512-736-1338 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Our Product Focus

For a straightforward understanding of our product focus, the requirement is as follows: size, material, care, and safety information is based on the applicable product listing. We do not add unsupported product claims.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinrier.shop

Phone: 512-736-1338

Physical address: 900 Carter Dr, Calabash NC 28467, United States