Terms of Service

Using This Online Store

For dependable guidance on using this online store, the applicable standard is that these Terms apply to the use of melin and purchases from this U.S.-market online store. Customers are responsible for providing accurate account, billing, delivery, and contact information.

Fulfillment and Post-Purchase Rights

For a straightforward understanding of fulfillment and post-purchase rights, the applicable standard is that standard U.S. shipping is free. Processing normally takes 1–2 business days and estimated carrier transit is 4–6 business days.

To set precise expectations about fulfillment and post-purchase rights, our service position is that eligible no-reason returns and exchanges remain available for 30 days following delivery. melin pays approved return shipping. Approved refunds are issued within 5–10 business days after receipt and inspection.

Product Information

For customer confidence in product information, the requirement is as follows: product pages provide the current details for performance hats and headwear, water-ready and weather-conscious headwear, beanies, related travel and headwear accessories. Size, material, care, and safety information should be checked on the relevant product page and is not replaced by these Terms.

Payment Currency and Taxes

For customer confidence in payment currency and taxes, the requirement is as follows: prices and payments are in USD unless checkout expressly states otherwise. Taxes are assessed and collected whenever applicable law requires them.

How to Reach Us

To make our requirements clear for how to reach us, we apply this requirement: questions may be sent to support@melinrier.shop or 512-736-1338 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Order Review and Cancellation

For transparency around order review and cancellation, we apply this requirement: we can review, restrict, or cancel an order when payment cannot be authorized, information is inaccurate, inventory is unavailable, or fraud screening identifies a material risk.

When reviewing order review and cancellation, the requirement is as follows: an order can be cancelled before dispatch when fulfillment has not begun. After shipment, returns and exchanges are handled under the Refund Policy.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinrier.shop

Phone: 512-736-1338

Physical address: 900 Carter Dr, Calabash NC 28467, United States