Payment Policy

About Credit/Debit Card

For a concise explanation of about credit/debit card, the relevant commitment is that all store prices and card transactions are presented in USD unless checkout expressly states otherwise.

For customer confidence in about credit/debit card, our established approach is that we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The methods actually available for an order are displayed securely at checkout.

How to Reach Us

For an accurate overview of how to reach us, our service position is that payment questions may be sent to support@melinrier.shop or 512-736-1338 during Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).

Card Authorization and Payment Security

In connection with card authorization and payment security, this policy confirms that payment information is encrypted and processed by Shopify and authorized payment providers. melin does not retain full card numbers or card security codes.

For clear guidance on card authorization and payment security, the requirement is as follows: a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Billing Accuracy, Taxes, and Credits

To explain our approach to billing accuracy, taxes, and credits, the relevant commitment is that customers are responsible for providing accurate billing and contact information. Taxes are assessed and collected whenever applicable law requires them.

For customer confidence in billing accuracy, taxes, and credits, our policy provides that approved refunds are returned to the original payment method within 5–10 business days after return receipt, inspection, and approval. Financial institutions can take additional time to post under the financial institution's procedures.

Merchant Identification

Business name: melin

Trade name: melin

Email: support@melinrier.shop

Phone: 512-736-1338

Physical address: 900 Carter Dr, Calabash NC 28467, United States